9:41 AM

100%🔋

DW

Desk Wizard AI

Text Message

Hi Sarah! 👋 It's been about 6 months since your last visit at Premier Smiles. Ready to schedule a cleaning?

Delivered

Yes! What times do you have?

We have Thursday at 10am or Friday at 2pm — which works better?

Thursday please!

Done! You're booked for Thursday at 10am. I'll send a reminder the night before 🎉

Delivered

iMessage

🎤

📱 98% Open Rate · 3 Min Read Time

The Channel Your Customers
Actually Respond To.

Email gets ignored. Voicemail gets deleted. Texts get read in under 3 minutes. Desk Wizard AI handles full two-way SMS conversations — qualifying leads, answering questions, and booking appointments — all on autopilot.

Start Free Trial → Watch Demo

No credit card required · Live in minutes

THE ATTENTION BATTLE

YOU'RE FIGHTING FOR ATTENTION IN THE WRONG PLACE

20%

Email Open Rate

Spam folders eat your best campaigns. 4 in 5 emails you send never get opened — and that number keeps dropping every year.

20%

Phone Answer Rate

Unknown numbers go straight to voicemail. Callbacks rarely happen. Outbound phone is one of the least efficient channels today.

98%

SMS Open Rate

Texts get read. Almost every single one. SMS is where your customers actually communicate — it's time your business did too.

PLATFORM INTEGRATION

HOW THE SMS AGENT FITS YOUR WORKFLOW

Every text triggers intelligent actions across your entire platform.

📩

Lead Captured

Form, chat, or call creates contact

→

💬

AI Sends First Text

Personalized message within seconds

→

🔄

Two-Way Conversation

AI qualifies, answers, and nurtures

→

💳

Appointment Booked / Payment Collected

Calendar fills, revenue secured

WHAT IT DOES

Not Just Texts.
Conversations That Convert.

💬

Human-Feeling Replies

The AI texts the way a sharp sales rep would — naturally, on-topic, and always moving toward a booking or a sale.

📥

Unified Inbox

SMS, Instagram DMs, Facebook Messenger, and Google Business messages — all managed in one AI-powered inbox.

✍️

AI Message Writer

Generates 3 optimized message variations for every scenario. Pick the best one or let the AI decide automatically.

💳

Text-to-Pay

Customers pay with one tap directly inside the conversation. No links, no portals, no friction between them and checkout.

🔁

Smart Follow-Up Sequences

Set triggers based on behavior. No reply after 24 hours? The AI follows up with a fresh angle, automatically.

📊

SMS Analytics

Track open rates, reply rates, and conversion per sequence step. Optimize campaigns based on real data.

DEEP CAPABILITIES

Everything You Need to Text at Scale

Two-Way AI Conversations

Full back-and-forth texting powered by AI — indistinguishable from a real person with perfect context.

Multi-Channel Inbox

SMS, Instagram, Facebook, and Google — all managed from one unified AI-powered dashboard.

Text-to-Pay

Send a payment link inside any conversation. Customer taps, pays, done. No portals or redirects.

Smart Automation

Behavior-based triggers send the right message at the right moment — no manual work required.

Live Conversation Sample

Hi! I saw your ad about dental implants — what's the cost?

Great question! Implants typically start around $1,800. Would you like to schedule a free consultation this week?

Yes, Thursday works!

You're booked for Thursday at 2pm! I'll send a reminder tomorrow 🎉

Inbox Overview

SMSLive · 14 active

Instagram DMsLive · 6 active

Facebook MessengerLive · 3 active

Google BusinessLive · 2 active

Text-to-Pay Example

Hi James! Your balance of $247 is due. Tap to pay securely:

💳 Pay $247 Now →

Stripe-powered · PCI compliant · Instant receipt

Automation Triggers

New lead createdText in 30s

No reply after 24hFollow-up sent

Appointment bookedConfirmation sent

24h before apptReminder sent

USE CASES

BUILT FOR ANY BUSINESS

🦷

Dental Practices

Reactivates dormant patients, confirms upcoming appointments, and handles last-minute reschedules — all via SMS without any staff involvement.

Patient Reactivation Campaigns

Appointment Reminders & Confirms

Treatment Follow-Up Messages

Review Request Automation

35% reduction in no-shows

🏥

Medical Offices

Sends appointment reminders, handles prescription refill requests, and collects pre-visit intake — all via two-way text conversations.

Appointment Reminders

Refill Request Handling

Pre-Visit Intake Forms

Post-Visit Follow-Up

48% fewer no-shows

⚖️

Law Firms

Follows up with new inquiry leads, confirms consultation appointments, and collects documents — all through secure, compliant text conversations.

Lead Inquiry Follow-Up

Consultation Reminders

Document Collection Requests

Case Status Updates

4× faster lead response time

🏠

Real Estate Agents

Follows up with listing inquiries in under 30 seconds, books showings via text, and keeps buyer leads warm with automated nurture sequences.

Inquiry Speed-to-Lead Texts

Showing Confirmation & Reminders

Buyer Nurture Sequences

Open House Follow-Up

55% more showings booked

❄️

HVAC Companies

Confirms service appointments, collects payment via text, and sends maintenance reminders that generate recurring revenue automatically.

Service Appointment Confirmations

Text-to-Pay After Service

Seasonal Maintenance Campaigns

Emergency Response Follow-Up

62% text-to-pay adoption rate

💇

Salons & Spas

Sends personalized appointment reminders, re-engages clients who haven't visited recently, and runs SMS promotions that fill empty slots.

Appointment Reminders

Re-Engagement Campaigns

Promo & Special Offers

Waitlist Management

40% more repeat bookings

0%

SMS Open Rate

0%

Average Reply Rate

3 min

Avg Read Time

∞

Unlimited Conversations

HOW WE STACK UP

There's No Comparison.

	Manual Texting	Generic SMS Tool	Desk Wizard SMS Agent ✓
Two-Way Conversations	Manual only	✗	Full AI conversations
Response Speed	When available	Instant (one-way)	Instant, 24/7
Multi-Channel Inbox	✗	SMS only	SMS + FB + IG + Google
Text-to-Pay	✗	✗	✓✓ Built-in
Compliance	Manual	Basic TCPA	Full TCPA + DNC
CRM Sync	Manual	Limited	✓✓ Instant
AI Message Writer	✗	✗	✓✓ 3 variations

GOT QUESTIONS?

Frequently Asked Questions

Yes. We can enable A2P 10DLC texting on your existing number or provision a dedicated SMS number — your choice. Setup takes under 10 minutes.

The same AI brain handles SMS, Facebook Messenger, Instagram DMs, and Google Business Messages — all in one unified inbox with full conversation history.

Yes. Compliance is built into every send — opt-in management, opt-out handling, quiet hours, and DNC scrubbing are all automated and happen without you thinking about it.

Desk Wizard AI uses flat-rate pricing with no per-message fees. Send thousands of texts per month without watching your bill spike every campaign.

Completely. Train it on your business, your voice, your offers, and your objection handling. The AI sends messages that sound like your best sales rep, not a bot.

Under 30 seconds on average — often faster. Speed-to-lead is everything in SMS, and Desk Wizard AI responds while your competitors are still asleep.

START TODAY

Your Customers Are Texting.
Why Aren't You?

Join thousands of businesses that have made SMS their highest-converting channel — without hiring a single person.

Start Free Trial → Schedule a Demo

No credit card required · TCPA compliant · Cancel anytime

The Channel Your CustomersActually Respond To.