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J
Jordan M.
● Active now
✦ AI
Hey! Do you have any openings this week? 👀
✦ Desk Wizard AI
Hi! Yes we do 😊 I can get you booked right now. What day works best — Tuesday or Thursday?
Thursday works!
✦ Desk Wizard AI
Perfect! I've got Thursday at 2pm open. Want me to lock that in for you? 🗓️
Yes please!
✦ Desk Wizard AI
Done! ✅ You're booked for Thursday at 2:00 PM. You'll get a confirmation text shortly!
✅ Appointment Confirmed · Thu 2:00 PM
Message…
❤️
Comment Auto-Reply
📸
👤
What are your hours? 🤔
✦
✦ AI Auto-Reply
Hi! We're open Mon–Sat 9am–6pm. I can book you right now — reply with your preferred day! 😊
Platforms Connected
📸 Instagram 👍 Facebook ⭐ Google 🎵 TikTok
📱 AI Social Media Automation

Turn Every Comment & DM Into a Booked Appointment

Desk Wizard AI monitors your Instagram, Facebook, and Google Business posts around the clock — replying to comments, jumping into DMs, and booking appointments before your competitor can blink.

Connect Your Social Accounts → See It In Action

No credit card required · Live in minutes

Instagram DMs Facebook Comments Google Business TikTok DMs Auto-Reply Appointment Booking Lead Qualification 24/7 Monitoring Instagram DMs Facebook Comments Google Business TikTok DMs Auto-Reply Appointment Booking Lead Qualification 24/7 Monitoring
THE COST OF SILENCE

Every Unanswered DM Is a Lead You're Handing to a Competitor

67%
DMs go unanswered
67% of DMs go unanswered within the first hour — losing the lead forever before you even see the notification.
3×
Speed-to-lead advantage
3× more likely to close a lead contacted within 5 minutes vs. 30 minutes. Social DMs demand instant replies.
82%
Would book via DM
82% of consumers say they'd book via DM if given the option — yet most businesses still force them to call.
HOW IT WORKS

From First Comment to Confirmed Booking in Minutes

🔍
Comment or DM Detected
AI monitors all posts, stories, and DM threads in real time across every connected platform
→
✍️
AI Crafts Personalized Reply
Context-aware response in your brand voice — not a template, an actual smart reply
→
💬
Conversation + Qualification
AI continues the conversation, answers questions, and qualifies the lead without human help
→
📅
Appointment Booked, CRM Updated
Booking confirmed inside the DM, contact synced to your CRM, confirmation sent automatically
FEATURES

Everything You Need to Turn Social Into a Booking Machine

📲
Instagram & Facebook
Monitors posts, stories, reels, and DMs across Meta platforms 24/7 — no notification goes unseen.
💬
Smart Auto-Reply
Context-aware replies that sound like your brand, not a bot — trained on your services, voice, and FAQs.
📅
In-DM Booking
Books appointments without ever leaving the social app — the lead never has to visit your website.
🏆
Comment-to-Customer
Turns "what are your prices?" comments into booked clients by moving the conversation to DMs instantly.
🔗
CRM Sync
Every social interaction creates or updates a contact automatically — full history, lead score, and tags included.
📊
Social Analytics
See exactly which posts drive the most bookings and revenue — optimize your content with real conversion data.
PLATFORM COVERAGE

See It In Action on Every Platform

📸 Instagram DMs
Full DM thread conversations, story reply handling, and comment-to-DM funneling on Instagram.
👍 Facebook Comments
AI monitors every post comment, replies publicly, and moves interested leads into private Messenger.
✨ Story Replies
When someone reacts or replies to your story, AI continues the conversation and books them.
⭐ Google Business
Auto-responds to Google reviews, Q&A posts, and messages with personalized, on-brand replies.
Instagram DM Conversation
S
sarah_wellness · just now
I saw your post about the summer special — do you still have spots available? 🌸
✦
Desk Wizard AI · 2s ago
Hi Sarah! Yes we still have a few spots for the summer special 🌸 I can check availability right now — what day works best for you this week?
S
Wednesday afternoon? 🤞
✦
You're in luck! Wednesday at 3pm is open. I'll book that for you now — expect a confirmation text in just a moment! 🎉
✅ Appointment booked · Wed 3:00 PM · Confirmation sent via SMS
Facebook Comment Thread
Premier Dental Studio
✨ New patient special — $89 cleaning + X-rays! Limited spots this month. Who's overdue? 👋
👍 47 likes · 12 comments · 8 shares
Mike T.
How do I book this? Are you taking new patients?
✦
Premier Dental Studio (AI) — Hi Mike! We are accepting new patients 😊 I just sent you a DM with a direct booking link — takes 60 seconds to grab your spot!
Lisa R.
What are your weekend hours?
✦
Premier Dental Studio (AI) — We're open Saturdays 9am–3pm! I'd love to get you booked — check your DMs and I'll find a perfect time for you 🗓️
Instagram Story Reply Handling
Your Story
🌟 Flash Sale Today Only!
20% off all appointments this week — tap to reply!
alex_fit reacted 😍 I need this! How do I book?
✦ AI Response
Hi Alex! So glad you love the deal 😍 I can book you right now — which service are you thinking? We have openings Tuesday through Friday this week!
Tuesday at 4pm? 🙏
Done! ✅ Tuesday at 4pm is locked in for you. You'll get a text confirmation shortly — see you then!
Google Business Q&A & Review Reply
⭐⭐⭐⭐⭐
James K.
· 2 days ago
Great experience! The team was very professional. Do you offer Saturday appointments?
✦ AI Reply — Owner Response Thank you so much James, we really appreciate the kind words! Yes, we do offer Saturday appointments from 9am–3pm. You can book directly at [link] or simply reply here and I can grab a spot for you! 😊
Google Q&A
Q: Do you accept insurance?
✦ AI Answer Yes! We accept most major insurance plans. For a quick eligibility check, send us a DM or call (555) 123-4567 — we'll verify your benefits in minutes and get you scheduled! 🏥
INDUSTRY SOLUTIONS

Built for Every Business That Gets Social Engagement

Dental Practices

Turn Instagram DMs Into New Patients

Patients ask about cleanings, whitening, and emergency care in Instagram DMs — AI books them instantly, 24/7. No front-desk intervention needed until the appointment is already confirmed.

Auto-reply to "do you take new patients?" comments
Book hygiene appointments directly in DMs
Re-engage past patients via Facebook posts
Respond to Google reviews and Q&A instantly
+42% new patient bookings from social
Live Example
💬 Comment: "Are you accepting new patients for cleanings?"
✦ AI: "Yes! DM us your name and we'll check your insurance and book your cleaning right now 🦷"
📱 Lead moves to DM → AI books → Confirmation text sent
✅ Appointment confirmed in under 4 minutes
Medical & Healthcare

Book Consults from Health Posts

Medical practices posting health tips, before/after content, or service spotlights get flooded with DM inquiries. AI handles every message and books consultations while staying HIPAA-aware.

Answer "do you treat X condition?" DMs automatically
Book telehealth and in-person consults via DM
Reply to Google reviews professionally and fast
Qualify new patient inquiries before hand-off
60% faster consult booking via social
Live Example
💬 DM: "Do you see patients for weight loss management?"
✦ AI: "Yes! We offer comprehensive weight management consultations. I can book your initial visit — what days work for you?"
✅ Consultation booked · Insurance verified · Intake form sent
Beauty & Salons

Book from Every "How Much?" Comment

Beauty businesses have the most social engagement of any industry — and the most unanswered DMs. AI responds to price questions, books slots, and even upsells add-on services automatically.

Handle "how much for balayage?" DMs at scale
Book appointments directly from Instagram Reels comments
Upsell treatments during DM booking flow
Send before/after content to hot leads automatically
3.8× more bookings from social content
Live Example
💬 Reel Comment: "omg your work is AMAZING 😍 how much for a full set?"
✦ AI: "Thank you!! 💕 Full sets start at $95. I just sent you a DM — I can book you this week if you'd like!"
✅ Booked + add-on service suggested in DM
Fitness & Wellness

Turn Inspiration Posts Into Members

Gyms, personal trainers, and wellness studios post transformation content that drives enormous engagement. AI captures every "how do I sign up?" comment and converts them into trial bookings.

Book free trial classes from Instagram comments
Handle "what are your membership prices?" DMs
Re-engage past members through Facebook posts
Qualify leads before PT consultation bookings
2.9× trial class signups from social
Live Example
💬 Comment: "I want to start but I'm nervous 😬 how do I begin?"
✦ AI: "We hear that a lot and everyone's welcome here 💪 I'll DM you info on our free intro class — no commitment!"
✅ Free class booked · Welcome sequence triggered
Real Estate

Convert Property Post Comments Into Showings

Every listing post on Instagram or Facebook generates dozens of "what's the price?" or "is this still available?" comments. AI replies instantly and books showings before buyers move on.

Auto-reply to listing inquiries with key details
Book showing appointments directly from DMs
Qualify buyers (budget, timeline, pre-approval)
Follow up with interested commenters automatically
5× more showings booked via social
Live Example
💬 Comment: "Is this still available? How much?"
✦ AI: "Yes, just listed at $485K! I sent you the full details and a link to book a showing this week 🏡"
✅ Showing booked · Pre-qual questions sent via DM
Restaurants & Food

Book Tables from Every Food Photo

Restaurants generate massive social engagement from food photography and specials posts. AI turns "what time do you open?" and "can I make a reservation?" comments into confirmed bookings.

Book reservations directly from Instagram DMs
Answer hours, location, and menu questions instantly
Handle private event and party booking inquiries
Reply to Google reviews to boost local SEO
+38% reservation volume from social
Live Example
💬 Comment: "This looks incredible 😍 Do you take reservations?"
✦ AI: "Thank you! Yes we do 🍽️ I can book your table right now — how many guests and what evening?"
✅ Reservation confirmed · Reminder set for the day before
2.3s
Average AI Response Time to a New DM
4.1×
More Bookings from Social vs. Phone-Only Follow-Up
89%
Of DM Leads Converted When Replied to Within 60s
24/7
Always-On Across Every Platform
SEE THE DIFFERENCE

How Desk Wizard AI Stacks Up

Manual Social Management Basic Auto-Reply Desk Wizard AI ✓
Response Time Hours (when you see it) Instant (one template) Under 3 seconds, 24/7
Books Appointments ✗ Must call/visit site ✗ No booking capability ✓ Directly inside the DM
Personalizes Replies When you have time ✗ Same reply every time ✓ Context-aware every time
Works While You Sleep ✗ Basic triggers only ✓ Full conversations 24/7
CRM Integration ✗ Manual data entry ✗ ✓ Auto-creates contacts
Cost $40–80K/yr for social manager $49–199/mo (limited) Flat-rate, no per-DM fees
GOT QUESTIONS?

Frequently Asked Questions

Desk Wizard AI connects to Instagram DMs and comments, Facebook Messenger and post comments, Google Business Messages and Q&A, and TikTok DMs. All platforms feed into a single unified inbox so you never miss an interaction.
Not at all. You train the AI on your business's voice, service offerings, and FAQs. It replies the way your best team member would — warm, natural, and on-brand. Most customers have no idea they're talking to AI until the appointment is already booked.
Yes — this is the core feature. The AI guides the conversation, offers available time slots from your connected calendar, collects the lead's details, confirms the booking, and sends a confirmation text — all without the lead ever leaving the social app.
If the AI encounters a question outside its knowledge base, it gracefully acknowledges it and either directs the person to your team or flags the conversation for human follow-up in your inbox. It never makes up an answer.
You control the escalation rules. You can set triggers like "if the person mentions a complaint," "if they ask about billing," or "if they've been unresponsive for X minutes." Your team gets a real-time notification and can jump in seamlessly — the lead sees a smooth handoff.
No. Desk Wizard AI handles unlimited simultaneous conversations across all platforms. Whether you get 5 DMs or 500 in an hour — every single one gets an intelligent, personalized reply in under 3 seconds. There are no volume throttles on our plans.
START TODAY

Your Next Booked Client Is Already in Your DMs

Let Desk Wizard AI reply, qualify, and book them — automatically.

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